Shipping & Delivery


We want you to get your package as quickly and affordably as possible, whether you ordered way in advance or need your product ASAP.

Mail carriers are experiencing intermittent delays due to COVID-19, but most orders arrive by the delivery time shown in checkout.

NOTE: During checkout for every order, we’ll show you an expected delivery time for each of your products – and we’ll let you know if some items may come in separate packages.


  1. Do your shipping speeds include production time? 
    Yes, always! Our listed speeds include both the time it takes to produce the hollasmile kit and deliver it to you.
  2. Do you offer expedited shipping? 
    Yes by adding your address you can see what shipping options are available to you  
  3. Are your shipping times guaranteed? 
    Our shipping times are estimated, so they’re not guaranteed! We’re trying to show you as much accurate is possible estimated arrival date based the shipping carrier last 30 days delivery!  
  4. Do you offer free shipping? 
    Yes we offer for a limited time FREE Shipping Worldwide  We’re always trying to reduce our costs, so that we can pass along the savings to you. 
  5. Do I get tracking info? Where can I find it?
    Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). 
  6. Which shipping carriers do you use?
    We use a variety of shipping carriers, including the United States Postal Service (USPS), UPS and FedEx. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected. 
  7. Can I arrange for my own shipping provider / courier to deliver my order?  
    We’re sorry, but because of our production process, we can’t accommodate special shipping requests.

8. To which countries do you deliver?

We deliver to all countries within the Europe – USA & UK